How do I cancel my Orangetheory membership? (5 steps detailed Guide)

Whether you’re relocating, changing fitness routines, or simply need a break, canceling your Orangetheory membership can seem like a daunting task. But fear not! We’ve got your back with this comprehensive guide that will make the process as smooth as a perfectly executed burpee. So, grab a towel and get ready to cross that finish line like a pro!

Orangetheory, the popular high-intensity interval training studio, has gained a dedicated following for its intense workouts and motivating community. However, life sometimes throws curveballs, and you may find yourself needing to bid farewell to your Orangetheory Fitness Studio membership. Maybe you’re moving to a new city, changing fitness goals, or facing financial constraints.

Whatever the reason, canceling your Orangetheory membership doesn’t have to be a nightmare.

In this article, we’ll guide you through a hassle-free 5-step process to terminate your membership with OTF (Orangetheory’s friendly abbreviation). We’ll cover everything from reactivating your account (if needed), submitting the cancellation notice, wrapping up financial loose ends, confirming your cancellation, and exploring new fitness adventures. Let’s get started!

Step 1: Reactivate Your Account (If Applicable)

Before we dive into the cancellation process, there’s a crucial step for those who’ve previously put their Orangetheory membership on pause. Orangetheory allows you to freeze your account twice a year for up to 60 days. However, to cancel, you’ll need to reactivate your account first. Think of it as a warm-up before the main event!

How to Reactivate Your Orangetheory Account

  1. Contact your home studio: Give them a call or swing by in person to let them know you’d like to reactivate your membership.
  2. Provide your membership details: Have your membership ID or other relevant information handy to expedite the process.
  3. Pay any applicable reactivation fees: Some studios may charge a small fee to reactivate a frozen account.
  4. Get ready to take the next step!: Once your account is active again, you’re ready to initiate the cancellation process.

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Step 2: Submit Your Cancellation Notice (The Real Deal)

Now that your account is active and ready to go, it’s time to make your intentions clear. Orangetheory requires a written notice of cancellation, which you can submit through various channels. Choose the method that works best for you:

In-Person Cancellation

Visit your home Orangetheory Fitness Studio, and speak with the front desk officer. They’ll provide you with a cancellation form to fill out and sign. This option allows you to bid your final farewells to the staff you’ve come to know and sweat with over the years.

Online Cancellation

For those who prefer the convenience of the internet, head to Orangetheory’s website and complete the online cancellation form. Easy peasy, lemon squeezy!

Cancellation by Email or Mail

If you’re a fan of the written word, draft a cancellation letter and send it via email or good old snail mail to your home studio’s address. Be sure to include your membership details and reason for cancellation.

Cancellation by Phone

Sometimes, a good old-fashioned phone call is all it takes. Give your home studio a ring and let them know you’re ready to move on. The manager or a staff member will guide you through the necessary steps.

Pro Tip: Whichever method you choose, request a confirmation or cancellation receipt for your records. This will serve as proof of your cancellation request and help avoid any misunderstandings down the line.

Step 3: Wrap Up Financial Loose Ends

Once your cancellation notice is in, it’s time to tie up any financial loose ends. Orangetheory will continue to charge you for the remainder of the current billing cycle, which is usually 30 days. During this time, you can continue to enjoy the studio’s services until your membership officially expires.

Final Charges and Refunds

While Orangetheory doesn’t typically offer refunds for canceled memberships, you can expect to pay any outstanding fees or charges for the current billing period. Consider it a farewell gift to the studio that helped you crush your fitness goals!

If you’ve prepaid for any services or classes beyond the current billing cycle, Orangetheory may offer a prorated refund. However, this policy can vary by location, so it’s best to inquire with your home studio.

Step 4: Confirm Your Cancellation

Now that you’ve dotted all the i’s and crossed all the t’s, it’s crucial to follow up and ensure your cancellation has been processed correctly. Here’s how:

Call Your Home Studio

Give your home Orangetheory Fitness Studio a friendly call and ask them to confirm that your cancellation notice has been received and processed. This step will help you avoid any unwanted surprises or charges down the line.

Check Your Bank Statement

Keep an eye on your bank account for any unexpected charges from Orangetheory. If you spot anything amiss, don’t hesitate to reach out to them and get it sorted out.

Step 5: Explore New Fitness Adventures!

Explore New Fitness Adventures!

Congratulations, you’ve successfully navigated the Orangetheory cancellation process! Now, it’s time to explore new fitness horizons and find the perfect fit for your lifestyle. Who knows, you might discover a newfound love for yoga, hiking, or even competitive cup-stacking!

As you embark on this new journey, remember to celebrate your achievements and the progress you’ve made with Orangetheory. Take a moment to reflect on the memories, sweat, and personal growth you’ve experienced within those studio walls.

But don’t stop there! Embrace the opportunity to try something new and challenge yourself in different ways. Maybe you’ll find a local gym that better suits your schedule or a hiking group that allows you to enjoy the great outdoors. The possibilities are endless!


How do I cancel my membership at Orangetheory?

To cancel your Orangetheory membership, you’ll need to submit a written notice of cancellation to your home studio at least 30 days in advance. This can be done in person, online, via email, or by mail.

What is Orangetheory’s class cancellation policy?

Orangetheory’s class cancellation policy varies by location, but generally, you can cancel your class reservation up to a certain time before the scheduled start without incurring any fees. Check with your home studio for their specific policy.

How can I freeze my Orangetheory membership?

Orangetheory allows you to freeze your membership twice a year for up to 60 days. Contact your home studio to initiate the freeze process and inquire about any applicable fees or small fee.

Can you still use the Orangetheory app without a membership?

While the Orangetheory app is primarily designed for members, some features may still be accessible without an active membership. However, access to class scheduling and other member-exclusive features will be limited.


There you have it, folks – a foolproof guide to canceling your Orangetheory membership without breaking a sweat (except maybe during your final few classes!). Remember, communication is key, and a little patience goes a long way. Now, go forth and explore new fitness adventures that set your soul on fire! Who knows, you might just find your new favorite way to stay fit and fabulous.

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